Sonia Gupta is a developer advocate for InfluxDays. Combining her prior experience as a lawyer and her education in web development from the Turing School of Software and Design, Sonia Gupta advocates for the needs of the software developers on her team to ensure product success.
On an episode of the Developer on Fire podcast, Sonia Gupta discussed the importance of cultivating empathy in engineering teams and in life. Empathy is the ability to understand another person’s feelings and experience. Empathy is an important value in the workplace because it helps nurture relationships and demonstrate compassion for others. Exhibiting empathy in the workplace can improve work conditions by fostering better employee interaction, productive communication, higher morale, and more.
When employees apply empathy in their daily interactions, it can promote a better team dynamic. Employees can work more productively, be in alignment with management's priorities, and understand a customer’s pain points, which drives sales and promotes returning clients.
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